Sunrise Farms (“we,” “our,” or “us”) respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect personal information in connection with our SMS (text messaging) services.

This Policy is incorporated by reference into our general Privacy Policy, which may also apply to your interactions with Sunrise Farms in other contexts.

Information We Collect and Use

We only use the information you provide through this service to:

  • Transmit mobile messages and respond to you.
  • Support recruitment and employment-related communications.
  • Collect information that you voluntarily provide via SMS (e.g., responses to messages).

This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in delivering mobile messages.

Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not send promotional or marketing messages via SMS unless we have obtained separate, express consent from you for such messages.

We may disclose your information if required by law, regulation, or governmental request, or if necessary to protect our rights or property.

Costs of Text Messages

We do not charge you for the messages you send and receive via this service. However, message and data rates may apply depending on your wireless or other applicable provider. Please check your mobile plan for details.

Frequency of Text Messages

We will not sell or rent your information. We may disclose your information only:

  • Internally, to authorized HR or recruitment staff who require access for hiring purposes
  • To third-party service providers that manage SMS communications on our behalf (subject to confidentiality and data protection obligations)
  • If required to do so by law, regulation, or court order

Opting Out of Text Messages

You may opt out of receiving SMS messages at any time. To stop receiving messages:

  • Reply with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.
  • Opt-out requests are specific to each conversation with our employees and their associated phone numbers.

After unsubscribing, you may receive a one-time confirmation message to verify your request. Once confirmed, you will no longer receive SMS messages from that conversation.

You may also contact us directly to withdraw your consent at any time (see “Contact Us” below).

Data Retention

We retain personal information collected through SMS only as long as reasonably necessary to fulfill recruitment and employment purposes or as required by law. After that, it will be securely deleted or anonymized.

Safeguards

We use reasonable safeguards to protect your information, including secure servers, access controls, and contractual protection with service providers. While SMS communications may not always be encrypted in transit, we take steps to ensure your information is safeguarded once received.

Contact Us

For questions, support, or to exercise your privacy rights, please contact: 

Privacy Officer 
Email: Abhishaek Rawal [arawal@sunrisefarms.ca] 

Phone: +1 604-596-9505